Job Purpose

The Human Resource Officer supports the smooth operation of the Human Resource Department at the Montego Bay Convention Centre by administering payroll, leave management, and general HR services. This role ensures accurate and timely payroll processing, efficient management of staff leave, and the effective maintenance of HR records and policies. The Officer also assists in implementing HR strategies that support MBCC’s mission to provide world-class service in Jamaica’s premier convention venue.

Key Outputs

Accurate and timely payroll processing.
Effective management and reporting of employee leave.
Up-to-date and well-maintained employee records.
Support in recruitment, onboarding, and HR policy implementation.
Contribution to HR initiatives that enhance staff engagement and compliance.

Key Responsibilities

Payroll & Leave Administration

Prepare and process monthly payroll for all staff, ensuring accuracy in salaries, allowances, deductions, and benefits.
Review, track, and process leave applications in accordance with organizational policy.
Maintain accurate leave registers and provide management reports on leave balances.
Respond promptly to payroll and leave-related queries, resolving discrepancies quickly.

HR Administration & Support

Maintain organized employee records, including contracts, performance evaluations, and HR documentation.
Assist with recruitment, selection, and onboarding processes.
Support the implementation of HR policies, procedures, and communication initiatives.
Prepare and submit regular HR reports (e.g., payroll summaries, leave balances, HR metrics).

Employee Engagement & Compliance

Provide guidance to staff on HR procedures, benefits, and workplace policies.
Assist with performance management processes, including appraisals and disciplinary actions.
Contribute to employee welfare, wellness, and engagement initiatives.
Ensure compliance with Jamaican labour laws, statutory requirements, and MBCC HR policies.

Other Duties

Support the HR team with special projects and other administrative duties as assigned.
Handle confidential information with the utmost integrity and discretion.

Required Competencies

Strong knowledge of payroll systems, HRIS, and leave management processes.
Working knowledge of Jamaican labour laws and statutory compliance.
Excellent attention to detail and ability to work with minimal supervision.
Strong organizational and time management skills.
Ability to manage sensitive information with discretion.
Strong interpersonal skills with a positive, team-oriented attitude.
Effective communication and problem-solving abilities.
Ability to perform well under pressure in a fast-paced environment.

Performance Indicators

Payroll processed accurately and on time.
Leave applications processed and recorded promptly.
Employee records accurate, secure, and up to date.
Compliance with all statutory and policy requirements.
Positive employee feedback regarding HR support.

Qualifications & Experience

Bachelor’s degree in Human Resource Management, Business Administration, or a related discipline.
Minimum 2 years’ experience in HR, with hands-on experience in payroll and leave management.
Experience within the Government of Jamaica HR framework is an asset.

Special Conditions of the Role

Flexibility to respond to urgent HR matters outside of standard working hours.
Required to maintain confidentiality and integrity in handling HR and payroll information.

Authorities of the Role

Authority to process payroll and leave applications in alignment with MBCC HR policies.
Authority to update and maintain employee records and HR documentation.
Authority to advise management on HR matters, policy implementation, and compliance issues.

Human Resource Officer