Privacy Notice

Effective Date: October 1, 2025

Montego Bacy Convention Centre (“MBCC”, “we,” “our,” “us”) is a premier meeting, convention, and event hosting venue in Western Jamaica. We are committed to protecting your personal data in accordance with the Jamaica Data Protection Act, 2020 (JDPA). This Privacy Notice explains what information we collect through our website, why we collect it, and how it is used and protected.

  1. Information We Collect

    We may collect the following categories of personal data through our website:

    • Information you provide when requesting a proposal: Name, email address, phone number, company/organization, and event details (type of event, number of guests, dates, special requests).
    • Information you provide when applying for a job: Name, contact details, résumé/CV, cover letter, education and employment history, references, and any other information you choose to share.
    • Website usage information: IP address, browser type, device identifiers, pages visited, time spent on pages, and cookies or similar technologies.
  2. Why We Collect Your Data

    We process your personal data for the following purposes:

    • To respond to proposal requests and prepare event quotations.
    • To contact you about your enquiry or booking.
    • To process and evaluate job applications and manage recruitment activities.
    • To maintain records in our Customer Relationship Management (CRM) system.
    • To improve our website’s functionality, security, and user experience through analytics.
    • To send you updates or marketing communications, where legally permitted or with your consent.
  3. How We Share Your Data

    We may share your personal data with:

    • Authorized staff who prepare proposals, manage events, or process recruitment applications
    • Service providers (CRM providers, IT hosting, analytics, email services, event third-party vendors) under strict confidentiality and data protection obligations
    • Legal or regulatory authorities, if required by law We do not sell your personal data.
  4. How Long We Keep Your Data

    We retain your personal data only as long as necessary to fulfil the purposes set out in this Notice, or as required by law. Recruitment data may be kept for a limited period for record-keeping unless a longer retention is legally required.

  5. Your Rights Under the JDPA

    You have the following rights regarding your personal data:

    • Right of Access. You may request a copy of the personal data we hold about you, along with information about how it is being used.
    • Right to Rectification. You may ask us to correct or update personal data that is inaccurate, incomplete, or outdated.
    • Right to Erasure. You may request that we delete your personal data where it is no longer needed for the purpose it was collected, or where processing is unlawful. Please note that in some cases, we may be required by law to retain certain records.
    • Right to Object. You may object to your personal data being used for direct marketing or for certain processing activities based on our legitimate interests.
    • Right to Withdraw Consent. Where processing is based on your consent (e.g., receiving marketing communications), you may withdraw that consent at any time, and we will stop that type of processing.
  6. Cookies & Analytics

    Our website uses cookies and analytics tools to understand visitor behaviour, improve performance, and enhance security. You can control or disable cookies through your browser settings.

  7. Security

    We take the security of your personal data seriously. To protect it against unauthorized access, loss, misuse, alteration, or disclosure, we use a combination of technical and organizational measures, including:

    • Access controls: Only authorized staff and service providers have access to personal data, and only on a need-to-know basis.
    • Encryption and secure transmission: We use secure technologies (such as SSL/TLS) to protect data transferred through our website and store data in protected systems.
    • System monitoring and firewalls: Our IT systems are protected by security monitoring tools to detect and prevent unauthorized access.
    • Regular reviews and testing: We review our security practices periodically and update them as needed to address emerging risks.
    • Staff training and confidentiality: Employees who handle personal data are trained in data protection and bound by confidentiality obligations.

      While we take appropriate steps to safeguard your data, no method of transmission or storage is completely secure. For this reason, we cannot guarantee absolute security, but we are committed to maintaining a high level of protection in line with industry best practices and the requirements of the Jamaica Data Protection Act, 2020.

  8. Contact Us

    If you have questions about this Privacy Notice or wish to exercise your data protection rights, please contact us at:
    Montego Bay Convention Centre
    Email: privacy@mobaycentre.com
    Phone: (876) 622-9330
    Address: Rose Hall, Montego Bay, St. James, Jamaica